We came to Katie with a very tight timeline and many moving parts. From the start, she was motivated to help us meet our buying and selling needs. Katie and her team went above and beyond to make sure that our family was settled in our new home in time to execute military orders. They communicated with us every step of the way to ensure a smooth process from start to finish."
- Peter Hunter
"Buying a home from across the country is challenging no matter who your agent is, but Katie made it as easy as it could possibly be. When the Navy decided to move us on a very expedited timeline, she was responsive late at night when I texted from the West Coast, happily coordinated tours via FaceTime, and was capable of managing all our unique challenges.
Having lived in Norfolk before, I already knew which neighborhoods we wanted to be in. But what Katie really brought to the table was clear expertise, an ability to intuitively understand what I was looking for, and an incredibly strong professional reputation. The second that anything came up, she always had an expert in her contacts that she could call in a favor with. Watching the Home Inspector and the Termite / Moisture Inspector interact with her, it became clear that there was a level of respect and trust that she's built up in her professional circles over the years. That is something that just can't be replaced or replicated. When we found out we were moving to Norfolk, a Real Estate friend immediately recommended Katie Howlett as THE agent we needed to work with -- evidence that her professional reputation extends even beyond the Hampton Roads community.
We look forward to being not just her clients, but her neighbors and friends for years to come."
- Andrew & Achilles
"Katie was just the person we needed! We engaged with her because of a letter she sent looking for a house in our area for another client. She was easy to talk with, always had a smile on her face and in her voice, and never hurried us. She took time to get to know us as persons and understand our situation. We recommended Katie to a neighbor/friend who engaged her to sell a property and was extremely pleased with Katie's professionalism and personality. Katie is our specific recommendation to those in the Norfolk area we know who are looking to sell/buy and has become our generic expression, "You need a Katie Howlett!", for those doing the same in other areas of our State/Country. We were/are absolutely blessed to have found and worked with Katie!!!"
- Rick Goeres
"Ashley really knew how to think ahead from a seller's perspective and kept the sale and negotiations in motion without letup. She thought of the same angles as I did but knew how to execute them for me from the real estate world standpoint. She thought of things that sellers would never consider in terms of negotiation standpoints. I couldn't have sold my property as effectively if I had tried my hand at it on my own. Having an agent that understands what your goal is and thinks similarly to you in how you want to approach the sale is key. She is a wonderful agent!"
- Jessica Howlett
"Katie is the best agent I have ever had. She was highly effective in selling two very challenging properties. I consider Katie as family!"
- Jim Kennedy
"I couldn't ask for a smoother transaction. Katie's attention to detail was admirable and proof that it is always better to work with the best. Thank You Katie, it was a pleasure."
-Joyce Bennett
"Nothing but good things to say about Ms. Howlett. I own a new house in Suffolk. Not a place that everyone would run to at the drop of a hat, but it did not deter Ms. Howlett. Owning my own home in Norfolk, I was in no hurry to find a home. I have looked for a house forever but because of Katie's readiness to get me into homes I liked, I was able to finally commit and get through the process. Seamless. Another thing, all the people she works with are hustlers, just like her or else they hustler because of her. Not sure. Thanks again, Katie."
-Melinda Seemar
"Selling our home in Suffolk, VA was the easiest and most enjoyable real estate transaction we have ever experienced. Just to frame that statement, we are in our late sixties and have gone through many real estate transactions during our almost 50 years of marriage. Ashley Link is by far the very best agent with whom we have ever worked. She was very highly recommended but far exceeded our expectations. We can't say enough good things about her and the phenomenal service that she provided. The entire process was incredibly smooth and painless.The experience from the time we first met Ashley through the final closure was very pleasant. We moved almost 700 miles away from Suffolk, VA to Auburn, AL. Ashley handled everything seamlessly on our behalf. She had the necessary repairs completed in our absence which included fixing the A/C system, the gas fireplace ignition, correcting the kitchen exhaust duct location (poor original installation by the builder) and replacing the missing exterior vent cap. She also had our home professionally cleaned and staged and hired someone to maintain our lawn in the backyard.
The cost of the work was very reasonable, and we didn't have to pay for any of these services until closing. Berkshire Hathaway HomeServices RW Towne Realty paid the costs up front. The company did the same with all other settlement expenses including obtaining the condominium docs. Ashley also expedited resolution of erroneous real estate taxes wrongfully billed to us, which was a tremendous relief for us.
We are beyond appreciative of the outstanding work Asley performed on our behalf. She sold our home in Virginia for $12,000 above our original asking price. She is passionate about her profession, very knowledgeable, enthusiastic, and always displays a positive attitude. Moreover, she is a genuinely lovely person. Therefore, we strongly recommend Ashley Link and Berkshire Hathaway HomeServices RW Towne Realty to anyone needing real estate services in the Hampton Roads area!
Please let us know if you need any additional comments or information in this regard. Thank you!"
Bob & Joan Marie Muir
"Very helpful with plenty of energy."
- Robert Foreman
"Not only is Katie an eager agent that goes above and beyond her role, she also holds a deep knowledge of the industry & market conditions which gives her clients an advantage in either a buying or selling situation. We couldn't be more pleased with Katie's work, and will be recommending her to all of our friends and family."
- Jacqueline Corletto
"Katie is excellent. She has extensive knowledge of the neighborhood and the market and was able guide me through all of the events to get the house ready for sale and get it sold. I live out of state and was selling the house for a family member who is unable to handle the sale. Katie made the process very easy."
- Geoffrey Thompson
Katie is delightful, discreet, kind, and full of knowledge. She was happy to show us ANY property and was always available to us. She made us feel as if we were the only ones working with her, even though she is probably the busiest agent around. This is our 2nd time using Katie and we would recommend her to anyone buying or selling.
- Alexandra Nassar
Katie and Ashley are amazing! They listen to you, use their extensive real estate knowledge and Hampton Roads expertise, and bring quick results.
The best!!!
- Deirdre Willette
"Working with Ashley was an absolute pleasure! Even in the midst of having a newborn, she handled everything seamlessly and made sure everything was taken care of all the way through closing. She was excellent!"
- Jonathan Karunakaran
"Charles really is the best. We moved here in 2021 having spent absolutely 0 time in the Norfolk/Virginia Beach area in the past. He found us a great rental via FaceTime and really advocated for us with the property manager. When we decided to buy in 2023 it was an absolute no-brainer to go back to him and he really worked so hard for us. We lost on a lot of our offers but he never gave up or encouraged us to settle. We closed last week on a great house in a great neighborhood. We will definitely come back to Charles in the future. "
- Jennifer Knack
"Ashley and Katie worked together. It was wonderful and relatively painless experience."
- Alissa Warlick
"Ashley is. I thing short of amazing! She is the only realtor I will ever use."
- Cathy S.
"She is just wonderful to work with in every way!!"
- Cathy S.
"Ashley was Great! Sold my house very quickly for a lot more than I ever thought I would get. She is the best!"
- Wendall W.
"My husband and I had an amazing experience shopping for our first house! We are new to Virginia, literally moved here a few months ago and didn’t know much about the area, Ashley was exactly who we needed! She was very diligent, very knowledgeable and very interested in what we wanted. We told her what we were looking for and what we wanted to avoid. She set up some houses and we found our perfect house and it had everything we asked her for. She made the whole process so simple. If we had any questions along the way she had the answers! We highly recommend Ashley!"
- The Woline Family
"She was wonderful to work with!"
- Cathy S.
"We were very happy with Ashley. We will recommend her with my family and friends."
- Ramon & Irma R.
"Katie is a true professional with incredible insider knowledge of the Hampton Roads market. She kept us competitive and patient throughout these very challenging last nine months of market activity. She helped deliver our best outcome, which was our perfect house in our perfect neighborhood!"
- Will Wittman
"Absolutely nobody else could have made our recent home purchase a reality except for Katie and her team. Her hard work and dedication during a difficult and tricky transaction made us feel secure in our purchase."
- Sean Green
"It had been over 25+ years since our last house sale and Katie was such a pro- calming us when we needed it and nudging us to get a few extra things done when it warranted. Wish we weren't moving from the area, because we'll miss seeing her. We will be recommending her to all our friends who are looking for a realtor."
- Jeff Stark
"Katie was amazing from start to finish. She explained all of my options and gave her opinion on what was best. She made the whole process of selling the home easy. She went above and beyond to make sure I was comfortable and understood every aspect of the sales process. She will always be my first choice if I am in the market to buy or sell."
- Kimberly Lewis
"Katie went above the call of duty and continued to help us with various items long after we closed on our first house. This commitment and level of service is an exceedingly rare quality in today's world."
- Ryan Simone
"The whole process went very smoothly."
- J. Weaver
"We have used Katie in three separate home buying and sales. We will not work with anyone else."
- Cynthia Cook
"Katie goes above and beyond to satisfy her clients needs your company is very lucky to have her."
- Cynthia Cook
"Katie is the best agent! She listens and puts my interests first. She works hard and keeps her word. Her commission is the easiest and best investment you can make!"
- Brandon Baker
"Katie was fantastic as always!! We will always recommend her to anyone we know buying or selling in the Norfolk area! She knows everything there is to know, is very down to earth, and makes everything super easy."
- Marc Odom
"Katie Howlett is professional, knowledgeable, attentive, and creative. Strongly recommend her to any buyer or seller! She worked with us in a long distance capacity as my husband and I looked for a home in Norfolk in which we not only had a very specific set of requirements, but also at a time when inventory was the lowest. She guided us through the process with ease and even when faced with some challenging developments, she was able to help us come out ahead. She was willing to explore many creative options and networking avenues to help us find the right house. Additionally, she coached us wisely on negotiating some of the major details of the home we ended up buying. Last, as a bonus, she also has a strong local network of resources who are also easy to work with. I would not hesitate to reach out to Katie!"
- Mary V.
"We loved working with Katie! She was so helpful and understanding and never pushy. Her knowledge of the local market was really helpful in knowing what was a good price and what was too much in this hot market."
- Kelly Califano
"As usual, Ashley covered all bases. This is my third transaction with her and she continues to be consistent, friendly and knowledgeable."
- Antwain B.
